Legal · Your information

Privacy Policy

This policy explains what information is collected when you use the platform, how it is used and shared, how it is protected, and the choices you have along the way.

  • 14 sections
  • Plain-language summaries
  • Applies to all connection types
01

Introduction

Your privacy matters. This Privacy Policy describes how information is handled when you visit the website, create a profile, explore connections, subscribe to updates or otherwise interact with the platform.

By using the platform, you acknowledge the practices described here. If you do not agree with this policy, please do not use the platform.

In short: we collect what is needed to help you connect, we explain why, and we give you clear ways to control your information.
02

Information Collection

Information may be collected in three main ways:

  • Information you provide — such as your name, email address, date of birth and any content you choose to share.
  • Information collected automatically — such as device type, browser, general location derived from your IP address and interactions with the platform.
  • Information from others — such as messages sent to you or reports submitted by other users.
03

Profile Information

When you create a profile, you may add photos, a short bio, interests, connection preferences, pronouns and how you describe your identity. You decide what to include, and much of this information is visible to other users so they can discover shared interests.

Some profile details may be considered sensitive in certain jurisdictions — for example, information about sexual orientation. Providing this information is optional, and by choosing to share it you consent to it being displayed and processed as described in this policy.

04

Usage Information

We collect information about how you use the platform, including pages viewed, features used, the time and duration of visits, and interactions such as profiles explored or conversations started.

This helps keep the experience reliable, understand which features are useful and improve discovery over time.

05

Cookies

Cookies and similar technologies are small files stored on your device. They are used to:

  • Keep you signed in and remember your preferences.
  • Understand how the platform is used so it can be improved.
  • Support security features and help prevent misuse.

You can control cookies through your browser settings. Disabling certain cookies may affect how some features work.

06

Communication

If you subscribe to updates, we use your contact details to send news, feature announcements and other relevant communications. We may also send essential service messages, such as security notices or changes to our terms, which are not promotional.

Messages you exchange with other users are processed to deliver them, to keep the platform safe and, where appropriate, to review reported content.

07

Data Usage

Information is used to:

  • Provide, operate and maintain the platform.
  • Personalise discovery based on your interests and preferences.
  • Enable conversations and connections between users.
  • Send communications you have requested.
  • Detect, investigate and prevent fraud, abuse and security incidents.
  • Comply with legal obligations.
08

Data Sharing

Your personal information is not sold. It may be shared in limited circumstances:

  • With other users — the profile information you choose to make visible.
  • With service providers — trusted partners who help operate the platform (for example, hosting or email delivery), bound by confidentiality obligations.
  • For legal reasons — where required by law or to protect the rights, safety and security of users and others.
  • In a business transfer — if the platform is involved in a merger, acquisition or sale of assets.
09

Security

Reasonable technical and organisational measures are used to protect your information, including encryption in transit, access controls and ongoing monitoring. No method of transmission or storage is completely secure, however, and absolute security cannot be guaranteed.

You can help by using a strong, unique password and never sharing your login details.

10

Retention

Information is kept only for as long as necessary to provide the platform and fulfil the purposes described in this policy, unless a longer period is required or permitted by law. When you close your account, your profile is removed from view and your information is deleted or anonymised within a reasonable period, subject to legal and safety requirements.

11

User Choices

Depending on where you live, you may have the right to:

  • Access the personal information held about you.
  • Correct inaccurate or incomplete information.
  • Request deletion of your information.
  • Object to or restrict certain processing.
  • Receive a copy of your information in a portable format.
  • Withdraw consent at any time, where processing is based on consent.

You can edit most profile information directly, or submit a request through the contact form.

12

Communication Preferences

You can unsubscribe from updates at any time by visiting the unsubscribe page and submitting the short preferences form. Essential service messages may still be sent while you have an active account.

Manage communication preferences

13

Children's Privacy

The platform is intended only for adults aged 18 and over. Information is not knowingly collected from anyone under 18. If we become aware that a minor has provided personal information, it will be deleted and the associated account closed.

14

Policy Changes

This policy may be updated from time to time to reflect changes in practices, technology or legal requirements. When significant changes are made, you will be notified through the platform or by other appropriate means. Continuing to use the platform after an update means you accept the revised policy.

Related reading: Terms & Conditions.